/* PakPaisa Complaints Page */
@import url("index.css");

.PakPaisa-complaints-hero {
    background: var(--gradient-primary);
    padding: 140px 0 80px;
    color: #fff;
    position: relative;
}
.PakPaisa-complaints-hero::before {
    content: '';
    position: absolute;
    top: -60px; left: -60px;
    width: 240px; height: 240px;
    background: rgba(255,255,255,0.1);
    border-radius: 50%;
}
.PakPaisa-complaints-hero-content {
    display: flex; flex-wrap: wrap;
    align-items: center; justify-content: space-between;
    gap: 40px; position: relative; z-index: 2;
}
.PakPaisa-complaints-hero-text { flex: 1; min-width: 300px; }
.PakPaisa-complaints-hero-text h1 { color: #fff; }
.PakPaisa-complaints-hero-text > p { color: rgba(255,255,255,0.92); font-size: 1.15rem; margin-bottom: 25px; }

.PakPaisa-contact-info {
    background: rgba(255,255,255,0.14);
    border: 1px solid rgba(255,255,255,0.28);
    border-radius: 12px;
    padding: 22px 26px;
    backdrop-filter: blur(6px);
}
.PakPaisa-contact-item {
    display: flex; flex-wrap: wrap;
    justify-content: space-between; align-items: center;
    padding: 12px 0;
    border-bottom: 1px dashed rgba(255,255,255,0.25);
    gap: 10px;
}
.PakPaisa-contact-item:last-child { border-bottom: none; }
.PakPaisa-contact-label { color: rgba(255,255,255,0.85); font-weight: 500; }
.PakPaisa-contact-value { color: #fff; font-weight: 700; }

.PakPaisa-complaints-hero-image {
    flex: 1; min-width: 260px;
    display: flex; justify-content: center;
    color: #fff;
    font-size: 12rem;
    opacity: 0.9;
    text-shadow: 0 20px 40px rgba(0,0,0,0.15);
}

/* Complaint form section */
.PakPaisa-complaint-form-section { padding: 80px 0; background: var(--background-light); }
.PakPaisa-complaint-form-wrapper {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 40px;
    align-items: start;
}

/* Left: process */
.PakPaisa-complaint-info {
    background: #fff;
    border-radius: var(--card-radius);
    padding: 40px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.05);
}
.PakPaisa-complaint-info h3 { margin-bottom: 25px; color: var(--secondary-color); }
.PakPaisa-process-list { padding: 0; }
.PakPaisa-process-list li {
    display: flex; gap: 18px;
    margin-bottom: 22px;
}
.PakPaisa-process-list li:last-child { margin-bottom: 0; }
.PakPaisa-process-number {
    flex-shrink: 0;
    width: 44px; height: 44px;
    border-radius: 50%;
    background: var(--gradient-primary);
    color: #fff;
    display: flex; align-items: center; justify-content: center;
    font-weight: 800; font-size: 1.15rem;
    box-shadow: 0 8px 18px rgba(5, 183, 109, 0.3);
}
.PakPaisa-process-text h4 { margin-bottom: 5px; font-size: 1.1rem; }
.PakPaisa-process-text p { margin-bottom: 0; }

/* Right: form */
.PakPaisa-complaint-form {
    background: #fff;
    border-radius: var(--card-radius);
    padding: 40px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.05);
}
.PakPaisa-complaint-form h3 { margin-bottom: 22px; }
.PakPaisa-complaint-form .PakPaisa-form-group { margin-bottom: 22px; }
.PakPaisa-complaint-form label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--secondary-color);
}
.PakPaisa-complaint-form input,
.PakPaisa-complaint-form select,
.PakPaisa-complaint-form textarea {
    width: 100%;
    padding: 13px 16px;
    border: 2px solid var(--border-color);
    border-radius: 10px;
    font-size: 1rem;
    font-family: inherit;
    transition: border-color var(--transition-speed) ease;
    background: #fff;
}
.PakPaisa-complaint-form input:focus,
.PakPaisa-complaint-form select:focus,
.PakPaisa-complaint-form textarea:focus {
    outline: none;
    border-color: var(--primary-color);
}
.PakPaisa-complaint-form textarea { min-height: 120px; resize: vertical; }
.PakPaisa-complaint-form .PakPaisa-btn { width: 100%; padding: 15px; }

.PakPaisa-form-error {
    color: #d92b3a;
    font-size: 0.85rem;
    margin-top: 4px;
    display: block;
}
.PakPaisa-form-feedback {
    padding: 15px 20px;
    border-radius: 10px;
    margin-bottom: 20px;
    font-weight: 500;
}
.PakPaisa-form-feedback.success {
    background: #eaf9ef;
    color: #17703a;
    border-left: 4px solid #17a34a;
}
.PakPaisa-form-feedback.error {
    background: #fdecec;
    color: #a11e2a;
    border-left: 4px solid #d92b3a;
}

@media screen and (max-width: 900px) {
    .PakPaisa-complaint-form-wrapper { grid-template-columns: 1fr; }
    .PakPaisa-complaints-hero-image { font-size: 7rem; }
}