Complaints & Support

If you have any questions or concerns, please feel free to contact us any time through the channels below.

Email address: support@aitebarfinancial.com
Grievance Email: grievances@aitebarfinancial.com
Complaint Hotline: 03163332788
Customer Service: In-app online customer service
Working Hours: Mon - Sat, 9:00 AM - 6:30 PM
Office: Office No. 06, 2nd Floor, Margalla Plaza, Sector F-10 Markaz, Islamabad, Pakistan

Submit a Complaint

We value your feedback and are committed to resolving your concerns

How We Handle Your Complaints

  • 1

    Submit Your Complaint

    Fill out the form with all relevant details about your concern.

  • 2

    Acknowledgment

    You will receive an email within 24 hours confirming receipt and next steps.

  • 3

    Investigation

    Our team reviews your case, coordinating with you via email or in-app chat.

  • 4

    Resolution

    We aim to resolve all complaints within 7 business days.

Complaint Form